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Terms And Conditions

Ship My Drive – TERMS AND CONDITIONS

Ship My Drive is a fully licensed and bonded auto transport broker with the U.S. Department of Transportation . These Auto Shipping Service – Terms and Conditions (the “Agreement”) govern the Services (as defined in this Agreement) provided by Ship My Drive to you, as the client (“you” or designated person(s) appointed by you, referred to herein as “Client”).

1.    Acceptance of Agreement.

By signing to accept or agree to the Agreement, you: (a) acknowledge that you have read, understand and agree to be bound by this Agreement in its entirety and (b) acknowledge that, except as otherwise expressly provided, this Agreement is solely between you and Ship My Drive. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU SHALL NOT USE THE SERVICES.

2.    Services.

In providing the Services, Ship My Drive is acting solely in the capacity of an auto transport broker to connect you with a Carrier for the purposes of moving your Vehicle. Ship My Drive is not responsible for moving your Vehicle nor will Ship My Drive take possession of your Vehicle. Ship My Drive will identify and contract with a transport car carrier (“Carrier”) to transport your Vehicle (as defined in this Agreement) in accordance with your order (the “Services”). Ship My Drive  Services are considered rendered when Ship My Drive  FREIGHT has designated a Carrier to transport your vehicle.

3. Fees & Payment Terms

You agree to pay in full the fees for Services and any additional charges that may be incurred in accordance with this Agreement. The Payment must be paid by credit/debit card. By booking an order, you authorize Ship My Drive to immediately charge the Payment to the card. The fees for the Services will be set forth in the agreement (contract) sent to you by Ship My Drive via verification email. Please note that the quoted price is an estimate generated by our system from various load boards for your route which may change due to uncontrollable circumstances.

3.1 Deposit – Full Pre-Payment (Broker Fee)

  • Client must pay a 100% of the total shipping cost at booking and before Carrier assignment, via credit/debit card—this secures your booking and covers broker administration 

3.2 Remaining Balance at Delivery & Payment to Carrier

• If only a deposit was collected full amount at booking, Ship My Drive will pay the Carrier  at the time of vehicle delivery.

• Upon receiving full payment from the Client, Ship My Drive will immediately disburse the full remaining balance to the designated Carrier, in accordance with our Broker–Carrier payment agreement.

 

4.    General Refund and Order Cancellation.

You may change your order at any time prior to your Vehicle being picked up by the Carrier designated by Ship My Drive. Order changes may result in additional fees. If the additional fees are not agreed upon, the order will be canceled. If you cancel your order before a Carrier has been designated to transport your Vehicle, you will be charged nonrefundable processing fee of $200. If you cancel your order after a Carrier has been designated to transport your Vehicle, you will be charged a cancellation fee in the amount of full Payment (100% of the total shipping cost), as our services have been rendered. Our cancellation fee is implemented to compensate the loss of truck space, fuel and “dead” mileage driven. Orders cannot be canceled or changed after the Vehicle has been picked up. All order change and cancellation requests must be submitted in writing to info@uscargofreight.com. All cancellations must be via phone and email to our branch prior to assignment of your vehicle/shipment to a carrier.

5.    Placing an Order and Vehicle Preparation.

To place an order, you must provide accurate information identifying your vehicle that will be transported using the Services (the “Vehicle”), whether the Vehicle is operable, addresses for pickup and delivery, first available date for pickup, the names and contact information for responsible individuals who will be present at pickup and delivery, the type of transport you would like (e.g., open-air trailer or enclosed trailer), payment method, and a credit/debit card number for payment. After you initially provide your order information, Ship My Drive will send you an email (“Verification Email along with copy of Agreement”) containing your order information and the fees you will be charged for Services based on the information you provided, you must review and confirm your information and acceptance of the fee.

You will be notified by email (at the email address provided on your order form) when a Carrier has been designated to transport your Vehicle. The designation email will include information about the Carrier as well as estimated pickup and delivery dates. Ship My Drive cannot assure a specific driver/carrier.

Carrier will make a reasonable attempt to contact you prior to pick up or delivery to inform you of the approximate time and location of such pickup or delivery. The Carrier will attempt to make the actual pickup and delivery location as close to the address requested as possible, taking various factors into account, including, without limitation, transportation restriction laws and safety. These factors may require you and the Carrier to designate an alternative pickup/delivery location other than the one you originally requested. If Carrier cannot pickup or deliver a vehicle/shipment (with the exception of trailers) at residential locations due to commercial truck restrictions then Driver/Carrier will pick up and deliver vehicle/shipment at a nearby ample, safe and legally allowed commercial truck friendly location (Walmart, Target, Home Depot, Lowe’s etc.) to load and unload vehicles/shipment. Client must assign someone on their behalf and notify Ship My Drive of who that person will be in the event the customer is unavailable to release and/or accept vehicle/shipment delivery.

After accepting this agreement, the Client agrees not to contact any other carrier or broker during the shipping needs corresponding to the respective timelines. This is to ensure that we provide our customers the best possible services. When Client works with multiple brokers, this situation tends to increase in price. If we provide screenshots from various load boards proving that the Client is working with other broker/s and does not get the other postings removed, price quoted is no longer valid and the deposit may be forfeited immediately.

 LUGGAGE and personal property must be confined to trunk, with no heavy articles, and not to exceed 100 lbs. Carrier is not liable for damage caused to vehicle from excessive or improper loading of personal items.

Ensure your Vehicle is in good working condition (unless previously noted on your order) and with between 1/4 and 1/2 tank of fuel. Disarm any alarm system or provide Carrier with keys and instructions for arming/disarming any alarm system. Remove all personal belongings and sensitive materials and do not store any dangerous or illegal items inside the Vehicle (including, but not limited to, explosives, guns, ammunition, fireworks, flammable materials, alcohol, legal or illegal drugs, money, legal or financial documents, pets, plants, and any other personal belongings, sensitive materials, or unlawful contraband).

Neither Carrier nor Ship My Drive will be liable for any damages or loss caused to your Vehicle or any other property that is caused in part by your failure to reasonably comply with this Agreement. Any items left in your Vehicle shall be at your own risk and are subject to additional fees at the Carrier’s discretion.

6.    Transport of Vehicle.

By accepting an order, you authorize the designated Carrier to operate and transport your Vehicle between the pickup and delivery location and take such steps the Carrier deems necessary to complete such transportation, including driving the Vehicle (operation of the vehicle by Carrier may be covered by your insurance).

Carrier’s responsibility for the Vehicle commences only when the Bill of Lading (BOL) is signed by you and Carrier at pickup and terminates no later than when you sign the Bill of Lading (BOL) at delivery or otherwise take delivery of the Vehicle. Under any circumstances, the Client must NOT release or receive the vehicle from a carrier without thorough signed inspection report, Bill of Lading (BOL), regardless of time of the day or the weather conditions. Failure to do so may prevent client’s ability to file a damage claim.

Transportation services are subject to delays caused by numerous factors prior to or during transport of your Vehicle, many of which are out of the control of Ship My Drive and the Carrier, including, without limitation, road conditions, weather, and mechanical issues. Therefore, neither Ship My Drive nor Carrier guarantee pickup/delivery dates, times, or locations. Any estimate of pickup/delivery date, time, or location that is provided to you by Ship My Drive or Carrier is approximate and subject to change.

7.    Alternative Pickup/Delivery Arrangement/Failure to Show at Pickup/Delivery.

We strongly urge you (or your designee) to be present at the pickup/delivery location when your Vehicle is picked up/delivered and strongly urge against you arranging for pickup/delivery of your Vehicle when neither you nor your designee will be present at the pickup/delivery location when your Vehicle is picked up/delivered. If you (or your designee) fail to show at the pickup/delivery location when your Vehicle is picked up/delivered or you arrange with either Ship My Drive or the Carrier for pickup/delivery of your Vehicle when you (or your designee) cannot be present, then you waive certain rights under this Agreement, including the right to inspect your Vehicle and notate any damage. In such instances, and without limiting in any way the disclaimers, limitations of liability, and other provisions set forth herein: (a) in no way shall Ship My Drive FREIGHT be responsible for damage to or loss of your Vehicle or any part or content thereof; (b) you may be required by the Carrier and/or Ship My Drive FREIGHT to sign an additional release or waiver of liability; (c) you may be required by the Carrier to make alternative arrangements for pickup/delivery of your Vehicle and keys;

8.    Damages; Disclaimer and Limitation of Liability.

Carriers are required by law to maintain certain levels of insurance covering liability. Trucking damage claims are covered by carrier from $100,000 up to $250,000 cargo insurance, and a minimum of 3/4 of a million dollars public liability and property damage. All claims must be noted and signed for at time of delivery, and submitted in writing within 15 days of delivery. Failure to submit such a claim may result in denial of your claim.  Any damages incurred while transporting the vehicle comes directly under the responsibility of the carrier, and not of Ship My Drive. While Ship My Drive undertakes no obligation to ensure the Carrier maintains in force insurance coverage as required by law, if Ship My Drive FREIGHT does request verification of coverage from the Carrier, Ship My Drive Freight is entitled to rely on documents provided by or obtained from the Carrier, the Department of Transportation, the Carrier’s insurer, or any other party. You shall not dispute any charges or offset any claim for damage from the fees due. All fees must be paid in full when due and any claims for damages must be subsequently filed in accordance with this Agreement. Ship My Drive disclaims all liability and responsibility arising from or connected to the services and transport of your vehicle, including, without limitation, any damages or loss to your vehicle, your personal property, and any other property, whether owned by you or any other party.

9.    Indemnity.

You agree to indemnify, defend and hold Ship My Drive and Carrier harmless for any costs, expenses, damage, losses and claims arising out of or relating to your breach of any provision of this Agreement.

10.  Miscellaneous

Ship My Drive reserves the right to cancel any order and/or terminate this Agreement at any time for any reason without liability or further obligation. Without limiting the prior sentence, Ship My Drive right to cancel specifically includes cancellations caused by or resulting from acts beyond Ship My Drive control, including, without limitation: (a) acts of God; (b) flood, earthquake, or other natural disasters; (c) public health epidemics, pandemics, or other emergencies; (d) government order or law; (e) action by any governmental authority; (g) national or regional emergency. This agreement shall be governed by and construed in accordance with the laws of the State of Florida.

Agreed and accepted to, and authorize transportation of the above vehicle as set forth above in the Terms & Conditions. By signing to accept or agree to the Agreement, you:

• acknowledge that you have read, understand and agree to be bound by this Agreement in its entirety.

• acknowledge that, except as otherwise expressly provided, this Agreement is solely between you and Ship My Drive. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU SHALL NOT USE THE SERVICES.

• After signing this Agreement, if you cancel your order before a Carrier has been designated to transport your Vehicle, you will be charged nonrefundable processing fee of $200.

*End of Agreement*